Responsible Gaming Tools at Oshi

Online pokies and live tables are fast-paced by design. That's part of the fun, but it also means it's easy to lose track of time or spend. Oshi gives you a set of practical controls to stay in charge of your own play, on your own terms, every session.

18+ Only, Always

Oshi is strictly for adults aged 18 and over. We ask new players to confirm their age and identity during account verification, and we take underage access seriously. If you're setting up an account for yourself or helping a family member, that age line is non-negotiable.

Tools You Can Set from Your Account

• Deposit limits: cap how much you add to your balance daily, weekly or monthly, in AUD.
• Loss limits: set a ceiling on what you're prepared to lose over a given period.
• Session reminders: pop-up reality checks that tell you how long you've been playing.
• Time-outs: pause your account for 24 hours, 7 days or longer without closing it permanently.
• Self-exclusion: lock your account for an extended period, typically 6 to 12 months, with no way to reverse it early.
• Wagering history: pull a full record of your deposits, withdrawals and bets from your account dashboard.

These settings sit in your account preferences. If you can't locate them or want a limit adjusted, our support team can walk you through it. Reducing a limit takes effect immediately; increasing one is deliberately slower, usually with a cooling-off period, so a bad night doesn't undo a decision you made with a clear head.

Self-Exclusion Explained

Self-exclusion is different from a time-out. Once you activate it, marketing emails stop, your account is locked and you won't be able to log back in for the period you chose, even if you contact support and ask to. It's designed to remove temptation entirely, which is why we build in that no-reversal rule. If you're unsure whether a short break or full self-exclusion suits you better, Gambling Help Online can talk through the difference confidentially and free of charge.

Free, Confidential Support: Gambling Help Online

Gambling Help Online is Australia's national counselling and support service for gambling-related harm. It's free, confidential and available whenever you need it.

You don't need to be in crisis to call. Many players use the service simply to check in, talk through a budgeting plan or get an outside view on their own habits. Family members and friends are welcome to reach out too if they're worried about someone else's play.

Spotting the Warning Signs Early

• Chasing losses by increasing bets to win back what's gone.
• Spending more time or money than you planned, session after session.
• Using pokies or table games to cope with stress, boredom or low mood.
• Borrowing money, skipping bills or hiding play from people close to you.
• Feeling irritable, anxious or unable to stop when you try to cut back.

None of these on their own mean there's a serious problem, but a pattern of two or three is worth a closer look. Setting a deposit limit before you notice any of these signs is far easier than trying to claw back control afterwards.

Where This Sits Alongside ACMA's Role

ACMA regulates advertising standards for online gambling reaching Australian audiences. It's a useful reference point for understanding the rules around how gambling is marketed here, though it doesn't issue Oshi's own operating licence. Oshi's current licensing details are published in the site footer, and we'd encourage you to check them there before you play, alongside the tools on this page.

Related reading: check the Bonus page for how wagering requirements interact with your limits, Payments for AUD withdrawal timeframes if you're planning a cash-out, and About Oshi for more on how the site is run. When you're ready, you can register with your limits set from day one.

Responsible play isn't a one-off setting. Revisit your limits every few months, especially after a change in income or life circumstances. The tools are here whenever you need to adjust them, and Gambling Help Online is there for the conversations a settings page can't have.